Guidance for Organisations

Proper planning is key to volunteer recruitment and retention.

Provide a thorough onboarding to make them feel prepared and valued A comprehensive onboarding process is crucial for making volunteers feel prepared and valued from the start. This should include an orientation session where volunteers learn about the organisation’s mission, values, and goals. Providing detailed role descriptions, training sessions, and introducing them to key team … Read more

Clearly state the position title Begin the role description by clearly stating the position title. This helps potential volunteers quickly understand the nature of the role. A concise and descriptive title, such as “Event Coordinator” or “Community Outreach Volunteer,” sets clear expectations and attracts individuals whose interests and skills align with the role. Explain how … Read more

Provide clear instructions, goals, and feedback It is essential to offer clear instructions and set achievable goals for your volunteers. This clarity helps them understand their tasks and how their contributions align with the organisation’s mission. Providing regular feedback is equally important; it guides volunteers, acknowledges their efforts, and helps them improve. Constructive feedback fosters … Read more

Clarify your programme’s purpose Clearly defining the purpose of your volunteer programme is essential for its success. Start by outlining the mission and goals of your organisation and how volunteers will help achieve them. This includes identifying the specific needs that volunteers will address, the impact they will have, and the benefits to both the … Read more

Send handwritten thank-you notes for a personal touch Although you should where possible say thank you to your volunteers at the end of their shift, it is also nice to take the time occasionally to send handwritten thank-you notes as this adds a wonderful personal touch that can deeply resonate with your volunteers. These notes … Read more

Define what you need, and the skills required When looking for the right volunteer for your organisation it is important to develop a clear role description. Begin by defining the tasks and responsibilities you need to be addressed. This includes specific duties, expected time commitments, and any unique aspects of the role. Next, outline the … Read more